Hello , my name is Enith Rosillo please help me ! Someone who hates me has made a fake profile of me and put offensive and really annoying comments in my fake profile, they are in spanish. And i'm having trouble with my friends . Could you closed that account please, thank you . here is the link: http://www.hi5.com/friend/p335973786--Enith_Rocillo--html -- Edited by Enithrosillo at 01/12/2010 2:56 PM PST
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Enithrosillo
Posts:
4
From:
Ecuador
Registered:
1/11/10
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(7 of 7)
Feb 7, 2010 2:25 PM
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thank you so much Olivia for your help i really appreciate it what you've done for me , now i'm comfortable and i think i'm ready to make more friends at hi5 i feel more secure now. thank you .
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hi5 Olivia
Posts:
2
From:
San Francisco, California
Registered:
1/25/10
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(6 of 7)
Feb 4, 2010 9:25 AM
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Dear Enith.
Thank you for providing us with the additional information on your hi5 account. This allowed us to confirm the profile you reported as fake. We have canceled that profile, and again apologize for the uncomfortable situation your experience on hi5.
Sincerely,
Olivia
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Enithrosillo
Posts:
4
From:
Ecuador
Registered:
1/11/10
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(5 of 7)
Jan 27, 2010 4:08 PM
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hi Olivia, I'm so happy that you're helping me with this terrible case . You asked me for my hi5 account i do have it , http://www.hi5.com/friend/profile/displayProfile.do?userid=269834098 And I also want to tell you that i can provide any information regarding this matter thank you so much . Sincerely Enith rosiilo |
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hi5 Olivia
Posts:
2
From:
San Francisco, California
Registered:
1/25/10
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(4 of 7)
Jan 25, 2010 10:57 AM
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Hello Enith,
I am sorry that you are experiencing this type of abuse on hi5. It is important to us to remove fake/copied profiles when they are reported to us, but in order to investigate your report we need a bit more information from you. If you have a hi5 account, can you please provide us the link to your profile?
Sincerely,
Olivia - hi5 Customer Support
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Enithrosillo
Posts:
4
From:
Ecuador
Registered:
1/11/10
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(3 of 7)
Jan 21, 2010 7:18 PM
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hi Maureen this is Enith rosillo . I did all you told me in the last message that i got from you i did report the profile to Hi5 but nothing happen and I don't know what else to do, please help me , you might know how terrible is to be in this situation. This is the link : http://www.hi5.com/friend/p335973786--Enith_Rocillo--html |
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Maureen
Posts:
539
Registered:
6/13/07
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(2 of 7)
Jan 12, 2010 3:50 PM
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Welcome Enithrosillo, I'm sorry this is happening. You'll need to report the profile to Hi5. (We're not part of Hi5, and can't close their accounts.) Click on the profile picture, then on the "Abuse" link. Complete the form, and submit it to Hi5.
If you don't hear back from Hi5 within about a week, let us know and we'll forward your message to our contact there.
Best,
Maureen
--
Maureen Kochan
ConnectSafely community manager
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Enithrosillo
Posts:
4
From:
Ecuador
Registered:
1/11/10
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(1 of 7)
Jan 11, 2010 8:25 PM
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Hello , my name is Enith Rosillo please help me ! Someone who hates me has made a fake profile of me and put offensive and really annoying comments in my fake profile, they are in spanish. And i'm having trouble with my friends . Could you closed that account please, thank you . here is the link: http://www.hi5.com/friend/p335973786--Enith_Rocillo--html -- Edited by Enithrosillo at 01/12/2010 2:56 PM PST |
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